Cancellation & refunds

Guest cancellation is not allowed after booking confirmation. The 30% booking token is non-refundable. Date or name changes require written acceptance and may involve supplier charges.

A 30% booking token confirms your seat and is non-refundable. The remaining 70% balance is payable by the deadline stated in your written booking confirmation.

If Trishna cancels the departure before it begins, guests may choose a refund of the package amount paid or an offered alternative. Separately booked trains, flights and hotels follow their own supplier terms. Statutory consumer rights remain unaffected.

Request any amendment in writing. A change takes effect only after the travel desk accepts it and explains any supplier charge. Missing the reporting time, leaving early or voluntarily skipping an available service does not create a refund for that service.

The accepted quotation must state the deposit, balance deadline, cancellation charges, non-refundable commitments and amendment conditions before payment. Flights, trains and separately booked hotels follow their own supplier rules; the group-seat policy is not automatically applied to a private quotation.

Contact the desk in writing for a material change, interruption or refund enquiry. Ask for an itemised account of recoverable unused-service amounts, supplier deductions, any agreed extra cost and the refund method and timing. Keep the acknowledgement and payment receipt. Statutory consumer rights remain unaffected.